Unified Communications Applications

These applications provide a variety of functions when connected to Cisco call-processing software through the network.

Cisco IP Communicator delivers softphone capability, Cisco Unified Video Advantage allows users to place and receive video calls on their hard or soft IP phone, and Cisco Unified Personal Communicator is an integrated communications client that provides unified access to productivity tools, including voice, video, presence, and Web conferencing. The products in this range are: Cisco IP Communicator, Cisco Unified Video Advantage, Cisco Unified Personal Communicator and run on PC based Windows platforms.

The Cisco Unity products bring unified messaging solutions to improve communications, productivity, and customer-service capabilities across any size organization. The Cisco Unity portfolio provides three options that integrate with Cisco Unified CallManager and Cisco Unified CallManager Express call-processing products. The products also various levels of integration with e-mail systems, voice-mail systems, and call-processing products from other vendors. The compenents in this range are Cisco UNITY which is a redundant server based application supporting up to 250,000 users. It can integrate with MS Exchange, Lotus Notes and Novell GroupWise. Cisco CallManager Express is a non redundant router based applications supporting up to 250 users. It is not fully integrated.

Cisco UNITY Connection is a message and call handling system that combines voice messaging, integrated messaging, speech recognition capabilities, and call-routing rules into an easy-to-manage system for midsize organizations with up to 1500 users.

Cisco rich-media conferencing solutions integrate voice, video, and Web conferencing capabilities to make remote meetings as natural and effective as face-to-face meetings. The prime components are Cisco Unified Meeting Place, Cisco Unified Meeting Place Express and Cisco Unified VideoConferencing.