Cisco Unified Communications Overview
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. The system contains a number of communications products that are designed, developed, tested, documented, sold, and supported as one entity. It enables voice, data and video communications for businesses of all sizes.
The Cisco Unified Communications solutions are centred around five sets of products that allow businesses to form communications systems that meet their particular requirements. As every business owner and manager knows, virtually every business has it's lifeblood based around it's communications, be they voice, data or video. Very few companies do not make use of telecommunications technology in some form or other. From simple users with basic phone handsets to complex systems where users require integrated messaging services such as voicemail, email, e-fax, presence, voicemail-2-email and teleconferencing. The Cisco Unified Communications range of products provides building blocks to suit virtually all possible requirements. The five central elements of the Cisco Unified Communications solutions are:
- IP Telephony
- Unified Communications Applications
- Contact Centre Applications
- Communications Infrastructure
- Management Tools
Click on any of the above elements to learn more.